Review channel · General
How to get reviews on Trustpilot
Consumer reviews of companies and purchase or service experiences. Covers multiple sectors, including e-commerce and services.
Consumers who bought products or services, especially in ecommerce and services.
Incentives and rules
Trustpilot prohibits incentivized reviews and allows you to invite all customers equally. Policies change: check the current version on the official website before requesting reviews. PosRank rewards are limited to first-hand customer opinions and never depend on the rating.
How to get started
- Claim your free profile on Trustpilot Business.
- Invite customers after each purchase using your own tools or Trustpilot's.
- Reply to every review.
Tips that work
- TrustScore considers recency: maintain a steady flow of reviews.
- Add your Trustpilot profile to PosRank to see it alongside your other ratings.
How it integrates with PosRank
Link your profile on Trustpilot from your business dashboard. It will appear on your public profile alongside your PosRank score, with the rating and review count verified in your latest audit. You can also include it in the widget distribution to spread new reviews across platforms with monthly limits.
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Frequently asked questions about Trustpilot
Does Trustpilot verify that reviews come from real customers?
It marks reviews from invitations with purchase details as verified; other reviews are organic and can be reported.
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